In monetary providers, AI has historically been used primarily for fraud detection and danger modeling. With latest developments in generative AI, the banking business as a complete is changing into smarter and extra intuitive, providing hyper-personalized providers and real-time insights for patrons.
Within the newest episode of the NVIDIA AI Podcast, Barb Morgan, chief product and know-how officer at banking and monetary providers know-how firm Temenos, shares how AI is reshaping the banking panorama, from enhancing buyer experiences to making sure strong information safety.
Morgan explains that AI can tailor monetary merchandise and providers to buyer wants, making interactions extra significant and related. Plus, AI-powered chatbots and digital interfaces can present 24/7 help, addressing buyer queries in actual time.
AI adoption has grown considerably in monetary providers. Notably, the usage of generative AI for buyer expertise, particularly by way of chatbots and digital assistants, has greater than doubled, rising from 25% to 60% over the past yr. Study extra in NVIDIA’s fifth annual “State of AI in Monetary Companies” report.
And see extra of the newest technological developments by registering for NVIDIA GTC, the convention for the period of AI, happening March 17-21. Temenos will share extra insights and examples in the session titled, “Generative AI for Core Banking.”
Time Stamps
08:30 – How AI will help banks course of and analyze huge quantities of knowledge to offer deeper insights and predictions.
11:56 – The significance of knowledge administration for efficient AI implementation.
16:13 – Sustainability in the banking business, and how AI will help banks and clients observe and scale back their carbon footprints.
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