TCS, ServiceNow sign multi-year deal to scale enterprise AI workflows

Tata Consultancy Providers (TCS) brand
| Picture Credit score:
FRANCIS MASCARENHAS

Tata Consultancy Providers (TCS) and ServiceNow have introduced a multi-year, multi-million-dollar partnership geared toward accelerating large-scale AI adoption throughout enterprise enterprise capabilities, the businesses stated Monday.

The partnership will see TCS develop industry-specific AI options constructed natively on the ServiceNow platform, concentrating on back-office capabilities together with human assets, finance, provide chain, procurement, and worker providers. The options can be delivered by TCS’ AI-led autonomous international enterprise options portfolio, anchored by its five-stage AI Autonomy Framework.

The tie-up is designed to transfer enterprises past fragmented AI pilots towards organisation-wide transformation, changing guide processes with agentic AI-driven workflows that may be taught and self-improve. Sensible purposes outlined by the businesses embrace a unified hire-to-retire HR lifecycle and an accelerated order-to-cash course of geared toward bettering income predictability.

TCS Chief Working Officer Aarthi Subramanian stated the partnership brings collectively trusted AI, fashionable workflows, and deep {industry} data to assist purchasers embed intelligence throughout IT, enterprise operations, and buyer capabilities. ServiceNow President and COO Amit Zavery stated the collaboration is concentrated on delivering innovation and governance at scale, fairly than remoted AI experiments.

The 2 corporations additionally plan to make investments collectively in co-innovation labs, resolution showcases, and built-in go-to-market programmes. TCS already holds the excellence of being ServiceNow’s largest consumer of IT Asset Administration, having deployed the providing throughout 1000’s of worker gadgets in below three months.

TCS shares on the Nationwide Inventory Change traded at ₹2,679.30 on Monday, down 0.26 per cent from the earlier shut of ₹2,686.20, touching a session low of ₹2,660.20 and a excessive of ₹2,704.00 at round noon. The Mumbai-headquartered firm posted consolidated revenues exceeding $30 billion within the fiscal yr ended March 2025. ServiceNow is listed on the NYSE below the ticker NOW.

Revealed on February 23, 2026