A latest social media publish has created fairly a buzz round a failed meals delivery, with one Swiggy consumer claiming that his samosas never arrived—as a result of the delivery partner “took the order and ran away.” The person, who shared a screenshot of his dialog with buyer assist on Reddit, wrote, “Bro took my samosas and ranaway.”
In line with the screenshot, the customer support govt confirmed a number of failed makes an attempt to succeed in the delivery agent, “I’m sorry to tell you that I attempted to attach with the delivery partner for the fifth time however I used to be unable to. Shall I proceed with the alternative?”
When the consumer requested whether or not the agent was nonetheless heading to his tackle, the reply was unexpectedly direct, “No the delivery partner take the order and run away.”
Shocked by the response, the client fearful the delivery partner may nonetheless present up, however the assist govt assured him he would obtain a alternative. In the end, he posted that Swiggy “refunded the cash and gave a 40rs coupon lol.”
Within the Reddit thread, a number of customers weighed in. One particular person wrote, “I believed the chat man was being sarcastic,” whereas one other talked about an analogous expertise, suggesting, “Swiggy ought to begin utilizing OTP for delivery.” Different feedback ranged from questioning the opportunity of an accident to accepting a refund as ample compensation: “If the dude was hungry, it’s okay. So long as you get the refund. These guys receives a commission in peanuts.”
It stays unclear what really occurred to the lacking order. Enterprise At this time has not independently verified the dialog’s authenticity and has reached out to Swiggy for remark.
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