UPI Down: A recent wave of disruption rocked India’s broadly used Unified Payments Interface (UPI) system on Monday morning, affecting thousands and thousands of customers trying transactions by means of fashionable apps like Google Pay, PhonePe, and Paytm. This marks the fourth time in simply 30 days that UPI companies have faltered, elevating issues over the platform’s stability as India races towards turning into a cashless financial system.
ALSO READ: UPI Down: What To Do When Cash Switch, Payments Fail Due To Outage?
Main Cities Hit as UPI Fails Once more
The technical outage impacted customers throughout main metropolitan areas, together with Delhi, Mumbai, Bengaluru, Hyderabad, and Kolkata. Studies of transaction failures started flooding in early within the day, in accordance with DownDetector, a real-time outage monitoring web site. The web site’s reside outage map lit up with complaints from throughout the nation, confirming the widespread nature of the difficulty.
It ought to be famous that on the time of writing, the outage pattern for UPI is notably on the rise and the alert stage on the web site stood at orange, which is often an indication that extra stories of outage are coming in from throughout the nation. In fact, as soon as the outage reaches mass scale, the Downdetector graph/flags flip crimson.
Digital fee customers have been left stranded mid-purchase, with QR codes failing to scan and cash transfers getting declined — a state of affairs that performed out simply two days in the past as nicely. Saturday had already seen a big disruption, making Monday’s failure much more irritating for customers and retailers alike.
Has NPCI Responded?
The Nationwide Payments Company of India (NPCI), which oversees the UPI ecosystem, has but to share an announcement on the newest outage.
Reacting to the disruption on Saturday, NPCI tweeted, “NPCI is at present going through intermittent technical points, resulting in partial UPI transaction declines. We’re working to resolve the difficulty, and can maintain you up to date. We remorse the inconvenience triggered.”
Later within the day, NPCI up to date customers through one other tweet, stating:
UPI companies have been steady since late afternoon, and NPCI continues to watch the state of affairs carefully. We remorse the inconvenience triggered and thanks on your endurance.
— NPCI (@NPCI_NPCI) April 12, 2025
Regardless of reassurances, this marks yet one more dent in UPI’s reliability report, particularly worrying at a time when digital funds have change into integral to every day life.
Customers Lash Out On-line
As has change into customary, pissed off customers turned to the microblogging platform X (previously Twitter) to voice their issues.
@Swiggy @SwiggyCares
I ordered meals and paid the quantity on-line as the entire upi server was down my fee went in pending however after few min it is was confirmed however when the supply man got here he requested me to pay him in money as he was saying your fee shouldn’t be displaying pic.twitter.com/8ajndyTZbi
— Bhavya (@LataBhavya8440) April 14, 2025
UPI down dangerous
— Knox (@KNOX_077) April 14, 2025
Ye UPI down ke chakkar me ek din bartan dhone padenge kisi resort me…..
— Good Boy (@RajeshCOP1308) April 14, 2025
UPI is incessantly down now
— Modi Bhakt (@YogiModiForever) April 14, 2025
digital rupee was not an answer in my case when upi was down as a result of the opposite social gathering solely had UPI 🙁
— Rohan Aditya (@Rohan_Aditya1) April 14, 2025
(*30*)The frequency of those outages — 4 in only a month — has begun to spark critical questions on infrastructural resilience and the preparedness of UPI to deal with the load of India’s rising digital financial system.
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