Edgar Cervantes / Android Authority
TL;DR
- Spotify Premium customers pay for an ad-free listening expertise, however final month advertisements began exhibiting up.
- The corporate introduced a repair inside a pair days.
- This week, stories of errant advertisements in Spotify Premium are again, however a brand new repair is meant to already be out.
In case you’re on the lookout for a terrific music streaming service, there’s so much to like about Spotify. Actually, Spotify Premium is so fashionable that we’re a bit of shocked it took Google so long as it did to cut up up YouTube Premium and YouTube Music by providing a extra reasonably priced Premium Lite tier within the US for precisely the type of people that already pay for Spotify. Contemplating that half the purpose of Spotify Premium is having the ability to pay attention to your favourite music with out advertisements, we have been confused to hear final month that paid Spotify customers have been all of the sudden listening to advertisements. Though we thought that Spotify had rapidly tracked down that glitch and corrected it, it appears like that is proving to be a harder bug that the majority to get to the underside of.
After we first discovered of this concern, it appeared fairly widespread, and in a ballot our readers participated in, a great third of all Spotify Premium subscribers who responded indicated that that they had skilled advertisements on the platform.
Solely a pair days later, Spotify was already speaking that it had a repair, sharing:
We’ve got excellent news from our groups – a repair for the cases the place Premium customers observed advertisements when listening to music has been deployed and you need to discover a distinction straight away.
The corporate reminded listeners that sure content material might still embrace promotional messages — podcasts, particularly — but it surely certain sounded from that just like the underlying problem has been addressed.
Besides this week, Spotify posted to X a assist hyperlink that indicated the advertisements have been still persisting the place they shouldn’t be. And certainly, customers have been fast to reply that they’ve still be experiencing them.
Nicely, hours later, a Spotify consultant lastly posted once more in that assist thread that the problem has been marked as “fastened.” Whether or not it’s going to stick or not this time, it could be too early to know. In case you’re still listening to advertisements, the corporate suggests the considerably annoying-sounding remediation step of logging into the app, then again out once more, and repeating 2 or 3 instances till a server sync is triggered. We certain hope your password’s not too difficult to kind.
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