T-Mobile is giving long-time customers a free line, but there are some catches

T-Mobile not too long ago gave away free voice traces for some customers, and it seems to be like the corporate isn’t stopping right here. Now, the provider is reportedly giving away free traces to long-time customers, but there are a few caveats.

In response to The Cellular Report, citing a number of sources and inner paperwork, T-Mobile is giving away a free line to eligible customers who’ve been with the provider for at the very least 10 years.

Nevertheless, the provider apparently has a few circumstances for customers:

Focused customers energetic as of March 10, 2015 who are on eligible price plans, and who’ve a multi-line account with at the very least 2 paid voice traces on a Household Plan and no multiple free or discounted traces on their account, can get a free voice line (through month-to-month invoice credit).

In different phrases, you don’t qualify for this provide when you have a plan concentrating on sure inhabitants segments (e.g. 55+, first responders) or if you have already got two or extra free/discounted traces. The outlet additionally experiences that you could’t finance a system on the free line (so that you’ll have to carry your personal telephone). Moreover, you may’t cancel your current paid traces for a yr after benefiting from this provide.

The Cellular Report provides that solely customers notified through SMS will probably be eligible for the deal. Lastly, customers who took benefit of the earlier line provide aren’t eligible for this provide (and vice-versa).

This newest promotion certainly comes a week after the corporate gave away free traces to some customers through the T-Life app “only for being a valued buyer.” Customers needed to pay a $10 one-time charge, whereas sure plans carried taxes and further charges.

There was some confusion following this earlier provide. Some customers reported that they have been in a position to declare the provide regardless of having current free traces. In the meantime, different individuals reportedly acquired messages saying their current free traces have been eliminated after claiming the brand new one, but this was apparently simply a system adjustment by T-Mobile.