Survey: Enterprises Say They Are Ready for Agentic AI Failures, but Few Test Recovery Often — Campus Technology

Survey: Enterprises Say They Are Ready for Agentic AI Failures, but Few Test Recovery Often

Most enterprise organizations say they’re able to get better from disruptions involving agentic AI, but a brand new survey of greater than 300 IT decision-makers from Australia, New Zealand, Europe, the United Kingdom, and the USA suggests comparatively few check these plans usually sufficient to show it.

The survey, carried out by Keepit, a vendor-independent cloud backup and restoration service based mostly in Denmark, discovered that 94% of respondents had been assured their catastrophe restoration plans coated agentic AI techniques, regardless that solely 32% stated they examined these plans month-to-month.

Maybe extra worrying, 33% of IT and safety leaders responding to the survey stated they’ve solely partial management over the usage of agentic AI of their organizations, and 52% had doubts about whether or not their restoration plans cowl agentic AI eventualities. 

“Organizations must put extra emphasis on creating long-term, structured, and examined catastrophe restoration plans,” stated Kim Larsen, Group Chief Info Safety Officer at Keepit, in a press release. “This additionally means placing a highlight on information governance and accountability, which is the muse for any resiliency plan.”

Among the many key findings had been that almost all organizations had been testing restoration, but not persistently. Round 90% have evaluated large-scale information restoration not less than as soon as; nevertheless, testing shouldn’t be frequent or systematic throughout all techniques. 

Moreover, a crucial a part of IT, entry and authentication, was usually missed in restoration planning. Identification-related techniques, similar to Microsoft’s Entra ID and Confluence’s Okta, are examined far much less usually than different information techniques. 

In comparison with productiveness purposes similar to Microsoft 365, Google Workspace, and Salesforce, Keepit discovered that, on common, productiveness purposes are restored 4 instances as incessantly as id purposes. 

“For each 4 corporations who run a yearly check on their productiveness workload, just one of them (25%) could have run a check on their id purposes,” the report acknowledged. 

The survey additionally discovered that almost all restore exercise entails single-file downloads, reflecting routine operational wants moderately than large-scale restoration occasions. Many incidents are granular, making it sooner and extra sensible to retrieve a particular file.

The report’s authors famous that backup creates worth when organizations can get better confidently, appropriately, and effectively, whether or not the necessity is small and rapid or broad and time-critical. Additionally, restore exercise is robust amongst bigger organizations.

The report’s authors stated their purpose was to find out whether or not exterior, high-profile occasions prompted any modifications in restoration conduct. Keepit investigated two such occasions in 2024 and one occasion in 2025 that might have prompted information loss or unavailability: the photo voltaic flares in Could 2024, the CrowdStrike incident in July 2024, and the Microsoft outages in October 2025. 

The outcomes had been worrying as a result of none of those occasions prompted any change in person conduct. There was no signal of elevated exercise to substantiate that backups had been working within the days and weeks following the occasions. 

Two theories are proposed within the report relating to conduct. First, organizations didn’t expertise widespread, rapid restoration wants as a direct results of these occasions; second, the outcomes additionally recommend that “consciousness moments” don’t robotically translate into modifications in restoration routines. 

The answer, in keeping with the report’s authors, is to be proactive moderately than reactive to related occasions. “Organizations can use exterior occasions as structured triggers for guided restoration checks — brief, repeatable validations that reinforce confidence with out requiring large-scale, disruptive workouts,” the report famous. 

They additionally advised implementing “guided restoration” enabled by MCP (Mannequin Context Protocol), which opens the door to “asking for assist” within the second that issues. 

Moreover, an MCP-enabled assistant will help establish unhealthy tenants or suspicious patterns in protected information and information directors via the best restoration steps, turning restoration right into a manageable, repeatable course of. 

“All of it boils right down to realizing who’s in control of restoration and which techniques are restored first when a number of techniques are affected,” Larsen stated. “When choices are delayed, restoration takes longer than needed.” 

The complete report is obtainable right here on the Keepit web site (registration required).