Blake Full of life is dealing with intense scrutiny for her haircare line after newly unsealed courtroom paperwork reportedly revealed a wave of buyer complaints tied to the merchandise. The interior paperwork reportedly turned public following Blake Lively’s authorized settlement with Justin Baldoni.

In line with filings obtained by the Each day Mail, customers of Blake Lively’s Blake Brown Magnificence line allegedly claimed the merchandise left their hair feeling “dry,” “brittle,” tangled, and in some instances even brought on hair loss. Full of life launched her magnificence model in August 2024, across the similar time her movie “It Ends with Us” hit theaters.
A number of buyer opinions included within the filings described disappointing or alarming experiences after utilizing the merchandise. One girl reportedly claimed she skilled “excessive hair loss” after attempting one of many shampoos. One other pissed off buyer wrote, “WTF did you place on this?? My hair seems like a god rattling NEST, that’s it, by no means ever getting this product once more.”
Other opinions allegedly described hair turning into excessively dry, tangled, greasy, frizzy, or troublesome to handle after repeated use. One buyer wrote that her “hair broke off and fell out,” whereas one other claimed the shampoo “completely wrecked my hair.” Others reportedly complained about itchy scalps, overpowering perfume, and packaging points that made the merchandise troublesome to make use of.
Inside Memo Reportedly Acknowledged Adverse Suggestions About Blake Lively’s Magnificence Model

The backlash allegedly turned important sufficient that an inside employees memo was despatched to Full of life and members of her group in September 2024. In line with the reported memo, 42% of buyer feedback relating to the nourishing shampoo referenced “dryness, brittleness, and injury to hair.” The strengthening shampoo reportedly confronted comparable criticism, with 40% of suggestions mentioning dryness, frizz, or hair falling out.
The paperwork additionally allegedly said that greater than half of the feedback about Lively’s strengthening shampoo described the scent as too sturdy or disagreeable. Packaging complaints have been one other recurring subject, with some customers reportedly saying the outsized bottles have been impractical or troublesome to squeeze. The memo additionally acknowledged considerations over the merchandise’ pricing, with some clients allegedly feeling the formulation “didn’t justify” the price.
Blake Brown Magnificence Crew Reportedly Mentioned Injury Management Technique

In line with the filings, the memo included a proposed turnaround technique for dealing with the rising criticism. A Blake Brown Magnificence government reportedly instructed reminding customers that the merchandise provided a low “value per use” regardless of the general retail value. The memo additionally allegedly acknowledged that the packaging fashion “wouldn’t be for everybody,” whereas defending Lively’s product scents by noting that many purchasers nonetheless loved them.
Regardless of the controversy, Blake Brown Magnificence merchandise stay accessible by retailers together with Goal, with the model now providing 18 completely different merchandise and bundles priced upwards of $70. On the corporate’s web site, Full of life says, “I spent 7 years creating & personally testing each ingredient of this assortment. The idea of Blake Brown is easy: love your hair nicely & it’s going to love you nicely.”
Blake Lively’s Authorized Battle With Justin Baldoni Not too long ago Got here To An Finish

The resurfaced product complaints turned public shortly after Full of life and Justin Baldoni formally settled their extremely publicized authorized battle tied to “It Ends with Us.” Full of life had beforehand accused Baldoni of sexual harassment related to the manufacturing of the movie, whereas Baldoni strongly denied the allegations all through the case.
Though the authorized dispute lastly got here to an finish, studies recommend the settlement didn’t end in a significant monetary victory for Full of life. In line with TMZ, the actress reportedly obtained no payout as a part of the settlement regardless of the prolonged courtroom battle.
Blake Lively’s Authorized Crew Introduced In Heavy Hitters

The outlet additionally reported that Full of life introduced in powerhouse litigation agency Susman Godfrey simply days earlier than the settlement was finalized. The high-profile agency is thought for securing huge courtroom victories, together with a reported $425 million verdict towards Google. Nonetheless, regardless of the agency’s repute, insiders claimed the one individuals who really profited from the months-long authorized battle have been the attorneys concerned.
In line with studies, legal professionals tied to each side of the case allegedly walked away with a mixed $60 million in earnings because the bitter dispute lastly got here to an in depth. Neither Blake Full of life nor Justin Baldoni issued a public apology within the joint assertion saying the settlement.
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