The Central Client Safety Authority (CCPA) has imposed penalties of ₹1 lakh each on Storia Meals and Drinks Pvt. Ltd and Mrs Bectors Meals Specialities Ltd for allegedly deceptive customers by the usage of “100%” claims on meals merchandise, a ministry of client affairs, meals and public distribution assertion stated on Sunday.
The buyer watchdog additionally directed each corporations to right away discontinue the disputed claims from product packaging, web sites and digital platforms.
“The time period ‘100%’ is a exact and absolute numerical expression and should correspond precisely with the factual composition of the product,” the regulator stated within the assertion.
The motion was taken below the Client Safety Act, 2019, and the Tips for Prevention of Deceptive Ads and Endorsements for Deceptive Ads, 2022.
Storia Meals sells a spread of packaged drinks, together with coconut water, fruit juices, milkshakes and protein drinks, whereas Mrs Bectors Meals Specialities markets bread and bakery merchandise below the English Oven model and biscuits, sauces and condiments below the Cremica label.
The CCPA issued its order in opposition to Storia Meals on 18 June 2026, whereas the order in opposition to Mrs Bectors Meals Specialities Ltd was issued on 9 June 2026.
Mint‘s queries emailed to Storia Meals and Mrs Bectors Meals remained unanswered. The story might be up to date if and when the businesses reply.
Claims vs actuality
The most recent motion types a part of the regulator’s broader crackdown on exaggerated and unverifiable claims within the meals and client items sector. The authority reiterated that claims regarding composition, high quality, vitamin or well being advantages should be truthful, verifiable and non-deceptive.
“The order reinforces the precept that goal claims in ads should be able to substantiation. By holding that the time period ‘100%’ is an absolute illustration slightly than mere promotional puffery, the CCPA has raised the compliance threshold for advertisers making composition-related claims,” stated Manish Ok. Shubhay, accomplice at The Principle-Legislation Workplaces.
Sou moto motion
The motion in opposition to Storia adopted a suo motu examination of ads for merchandise together with “100% Tender Coconut Water” and several other variants of “100% Juice”, similar to pomegranate, mango, blended fruit and guava chilli.
The CCPA stated the “100% Tender Coconut Water” product was made utilizing coconut water focus reconstituted with water, whereas the product’s reconstituted nature was disclosed solely in tremendous print on the ingredient panel.
The authority additionally famous that the product contained preservative INS 202, making the accompanying declare of “100% Pure Tender Coconut Water” untenable.
Equally, it discovered that merchandise marketed as “100% Juice” contained various proportions of water, fruit concentrates and pulp slightly than being totally composed of the fruit referenced within the product title.
Within the case of Mrs Bectors, the CCPA examined claims similar to “100% Atta Bread” and “100% Entire Wheat Bread” carried on product packaging, ads and social media platforms.
In the course of the proceedings, the corporate acknowledged that the bread merchandise contained 87% whole-wheat flour, the ministry stated within the assertion.
The authority held {that a} product containing 87% whole-wheat flour couldn’t be marketed as “100% Atta Bread” or “100% Entire Wheat Bread”, including that the simultaneous use of “100% Entire Wheat” and “Zero Maida” created the impression that the product consisted totally of whole-wheat flour and no different elements.
Mrs Bectors argued that the time period “100% Atta” was meant to convey that wheat flour was the only grain supply used within the bread. Nevertheless, the regulator rejected the reason, stating that ads should be assessed from an affordable client’s perspective and that post-facto interpretations can’t override the impression created by the advertising message.
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