3 min learnCould 21, 2026 05:05 PM IST
Alhind Group, set to exchange BLS International as the consular service provider for the Indian Embassy in the UAE, will function 16 centres throughout all seven emirates from July 1 — promising shorter wait occasions, flat-fee pricing, and a first-of-its-kind home-based passport renewal pilot for the nation’s 4 million-strong Indian group, the Khaleef Instances reported.
Areas cleared, operations to start June 15
“We’ve got finalised the places and have gotten the approval from the embassy,” mentioned Arun Radhakrishnan, Operations Supervisor for Alhind in the UAE. “We are actually ready for some last paperwork to come via. The complete record of the precise places will probably be revealed shortly. We hope to have all of the places of work absolutely purposeful by June 15 in order that we will begin the consular providers by July 1.”
The Embassy of India in Abu Dhabi had issued an official discover awarding the outsourcing contract to Alhind Excursions & Travels Pvt Ltd. The corporate replaces BLS International, which held the contract for over a decade.
16 centres, Bur Dubai flagship to have 45 counters
Alhind will run 16 centres masking all UAE emirates – Abu Dhabi, Dubai, Kalba, Khorfakkan, and Fujairah – amongst them. The biggest will come up in Bur Dubai, unfold throughout 12,000 sq ft with over 45 counters.
“The concept is that individuals will probably be in a position to discover appointments simply and never be compelled to spend extra money to get fundamental providers,” mentioned Arun. “We wish to make it as simple as attainable for individuals to get entry to consular providers. Additionally, as per the embassy necessities, any mother or father who needs to get passports for his or her newborns can stroll into the centre with out an appointment.”
Every centre will deal with all documentation below one roof. “There will probably be particular counters for Emiratis who need Indian visas,” Arun mentioned. “These will probably be manned by Arabic-speaking workers. There will even be devoted counters and coordinators for all different documentation providers.”
Passport renewal from home – pilot underway
Alhind is testing a service that will enable Indians to renew their passports with out stepping out. “We’re utilizing the newest know-how to check this service out, and if every part goes to plan, we will probably be in a position to roll it out to most of the people quickly,” Arun mentioned. “Proper now, the check part is wanting extraordinarily promising.”
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Beneath the mannequin being piloted, candidates would submit their particulars on-line, with workers visiting houses to acquire any further paperwork or biometric information.
400 workers employed, price capped at Dh19 above embassy prices
The corporate has introduced on greater than 400 consular workers forward of the July 1 launch. On pricing, Mohammed Haris T, Chairman of Alhind Group, had mentioned in an earlier interview that the corporate would solely cost Dh19 above the mandated service prices specified by the embassy – masking all providers, together with pictures and photocopying.
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