The corporate has expanded its international footprint and strengthened expertise capabilities and the function.
| Picture Credit score:
beast01
1Point1 Solutions, a number one supplier of AI-driven enterprise course of administration and buyer expertise options, has reported that its net revenue in the March quarter was up 11 per cent at ₹10 crore towards ₹9 crore logged in the identical interval final 12 months.
Revenue was up 35 per cent at ₹100 crore (₹74 crore) whereas EBITDA elevated 32 per cent to ₹25 crore (₹19 crore).
The corporate accomplished acquisition of Netcom Enterprise Contact Centre SA for $33 million in the quarter underneath evaluate. The deal has established a direct operational footprint of the corporate in Central and Latin America whereas strengthening its mixed onshore and offshore supply capabilities.
The corporate additionally secured a ₹60 crore, three-year CX operations contract with Piramal Finance.
Akshay Chhabra, Chairman and Managing Director, 1Point1 Solutions, mentioned the corporate has expanded its international footprint and strengthened expertise capabilities and the function.
ResolX has already been deployed for one in every of Netcom’s banking purchasers in Latin America, marking a strategic milestone in each 1Point1’s growth into the LATAM area and the operational launch of its AI-first Decision Suite, he mentioned.
ResolX is the AI-first innovation model of 1Point1 Expertise Labs, a subsidiary of 1Point1 Solutions.
As enterprises transfer towards outcome-led transformation, the main target is shifting from course of effectivity alone to intelligence-driven execution at scale, mentioned Chhabra.
Rajiv Desai, Co-Founder, ResolX, mentioned by taking possession of the structure, the backend knowledge extraction and the end result, ResolX eliminates the ‘Software program-Service Hole’ completely.
(*11*)Built-in merchandise
On the coronary heart of ResolX is a collection of 4 built-in merchandise – Omvia, Prowise, Frequensee and Penpal.
Whereas Omvia serves because the orchestration layer, unifying voice, e-mail, chat and workflows right into a seamless buyer journey, Prowise delivers real-time intelligence to brokers, equipping them with the correct solutions on the proper second for quicker and extra assured decision.
Frequensee converts buyer interactions into actionable enterprise, product and workforce perception by conversational intelligence whereas Penpal acts as an clever communication associate, guaranteeing tone, readability and model consistency throughout each piece of customer-facing writing.
Printed on Might 27, 2026
Source link
#1Point1 #Solutions #net #demand
